If you try to upload media and get the error "File exceeds the maximum upload size for this site," here's how to resolve it:
- Decrease the size of the media you are uploading. To do this in the app, go to the My Sites tab (W logo) > Settings > Optimize Images and Optimize Videos.
- Increase the maximum upload size allowed on your site. You can contact your website hosting provider for assistance making this change to the upload_max_filesize in your site's PHP settings.
- If the error persists after that, contact our support team (under Me -> Help & Support) to troubleshoot the error further.